Programme catalogue · For organisations

Fifteen programmes that teach your managers and teams to make sound decisions with AI.

Every programme teaches four questions to ask before you act on an AI answer: What is the real decision? What would show this answer is wrong? Who must agree? What will I commit to? Together they are the STEP method: Structure, Test, Engage, Perform. Each programme runs for your group, with cases set in your sector, and is priced per group in your proposal.

Request a proposal for your team Find the programme for your role
Managers and teams Boards and senior leaders Business functions Government and destination organisations Trainers and in-house training teams
The method

How every programme works

Compare the formats of From Answers to Decisions: half day, one day and two days.

Programmes for

Managers and teams

For managers who make or approve decisions with AI, and for the teams they lead.

From Answers to Decisions: how managers check an AI answer before they act on it

For: Managers who make or approve decisions using an AI assistant.

By the end, participants can

  • See what their usual way of deciding misses when AI is in the work, and whether that changes the decision.
  • State the real decision behind a request, and what is fixed, before asking for an answer.
  • Test the claim an AI answer rests on before acting on it.
  • Bring in the people who must agree, and say when AI drafted the work.
  • Make a decision they can explain, and say in advance what would change it.
Formats

Half day, one day or two days.

What participants receive

A Record of Completion for each person who completes, stating what they attended and practised.

Optional assessment

Add an assessment sitting to this programme. It can lead to AIRS-J/1 certification, Professional track, issued by AIR APAC and valid for two years.

Request a proposal for your team

See the full programme and agenda

Critical Thinking with AI: test the claim the decision rests on

For: Anyone who reviews, approves or forwards work that AI helped produce: managers, analysts, officers, and final-year students.

Also for: Government and destination organisations

By the end, participants can

  • Find the one claim a recommendation depends on.
  • Check that the source says what is claimed.
  • Tell evidence from confident language.
  • Spot what the data cannot see.
  • Ask the questions that expose a weak answer.
Formats

Half day or one day. A campus edition for final-year students can be arranged.

What participants receive

A Record of Completion for each person who completes, stating what they attended and practised.

Optional assessment

Add an assessment sitting to this programme. It can lead to AIRS-J/1 certification, Professional track, issued by AIR APAC and valid for two years.

Request a proposal for your team

See the full programme and agenda

Making Team Decisions with AI: who decides, and on what evidence

For: Department heads and the teams that decide together: management teams, project boards and committees below board level. Run for a team that already works together.

By the end, participants can

  • Agree the real decision, and what is fixed, before anyone brings an AI answer.
  • Compare options from different people and different AI tools on the same evidence, not on how convincing they sound.
  • Bring disagreement into the open and test it, instead of following the most senior or the most confident view.
  • State who owns the decision, who must be consulted, and when a decision must go higher.
  • Record the decision, the reasons, the disagreement and what would make the team change course, and say where AI drafted the work.
Formats

Half day or one day for one team.

What participants receive

A Record of Completion for each person who completes, stating what they attended and practised.

Optional assessment

Add an assessment sitting to this programme. It can lead to AIRS-J/1 certification, Professional track, issued by AIR APAC and valid for two years.

Request a proposal for your team

See the full programme and agenda

Leading Teams Through AI Change: test each change, measure it, and keep what works

For: Line managers, heads of department, transformation leads and learning and development (L&D) partners who are changing how a team works because of AI.

By the end, participants can

  • Sort the team's work into what AI may draft, what it may help with, and what a person must own.
  • Choose one change to test first, with a clear measure and a date to review it.
  • Bring in the staff whose work changes before the decision, and tell them what is decided and why.
  • Notice when a change creates new errors, hidden work or a loss of skill, and correct it.
  • Report to senior management what changed, what it cost and what was learned, including what did not work.
Formats

One day or two days.

What participants receive

A Record of Completion for each person who completes, stating what they attended and practised.

Optional assessment

Add an assessment sitting to this programme. It can lead to AIRS-J/1 certification, Professional track, issued by AIR APAC and valid for two years.

Request a proposal for your team

See the full programme and agenda

Programmes for

Boards and senior leaders

For boards, executive committees and leaders who decide while conditions keep changing.

Deciding Under Uncertainty with AI: what to decide now, what to postpone, and when to change course

For: Managers and senior leaders who must decide while conditions keep changing, including heads of government departments and owners and successors in family businesses.

Also for: Managers and teams

How AI fits in: Participants learn to work with the AI assistants they already use, as a thinking partner. They learn what to ask, when to disagree, and how to continue the conversation until they can shape an option of their own. The decision stays with them.

By the end, participants can

  • Separate what is known from what is uncertain, and find the few unknowns that would actually change the decision.
  • Frame the real decision, then find the few issues that drive most of the impact, and work on those first.
  • Assess the risk: what could fail, how, who would bear the cost, and which harm you are choosing to accept.
  • Decide what to commit to now, what to postpone, and what to keep open; take the step that can be reversed if you are wrong, and name in advance what would make you change course.
  • Work with an AI assistant as a thinking partner: brief it on the real decision, question its answer, disagree when the reasoning or the evidence is weak, ask for the alternatives it left out, and build the final option yourself.
Formats

One day or two days, or a four-week cohort for a leadership group.

What participants receive

A Record of Completion for each person who completes, stating what they attended and practised.

Optional assessment

Add an assessment sitting to this programme. It can lead to AIRS-J/1 certification, Professional track, issued by AIR APAC and valid for two years.

Request a proposal for your team

See the full programme and agenda

AI Governance for Boards and Senior Leaders: question AI proposals and own the decisions made with AI

For: Board members, directors and executive committees.

By the end, participants can

  • Ask the questions every AI proposal must answer before the board approves it.
  • Read an AI policy for who decides, who checks and who is told.
  • Set what the board must see, and how often.
  • Recognise when management is following a recommendation instead of making a decision.
  • Record the board's own reasoning.
Formats

Half day for a board, or one day for an executive committee.

What participants receive

A Record of Completion for each person who completes, stating what they attended and practised.

Optional assessment

Available on request. It can lead to AIRS-J/1 certification, Professional track, issued by AIR APAC and valid for two years.

Request a proposal for your team

See the full programme and agenda

Programmes for

Business functions

Programmes for one business function, built around the decisions that function makes every week.

5-Day Enterprise AI Solutions Bootcamp: Design, Build and Test Enterprise AI Solutions for Business Operations

For: Procurement, category and contract managers, tender committee members, operations and process owners, and the governance, audit, IT and data staff who build and oversee AI solutions for them. Public and private sector.

Also for: Government and destination organisations

Delivery: Delivered with a procurement practitioner and an enterprise AI solutions practitioner as co-facilitators. AIRS-J/1 certification assesses judgment in AI-enabled work; it is not a procurement or engineering qualification.

By the end, participants can

  • Find where AI improves each stage of the procurement cycle and choose one process worth building a solution for.
  • Design an AI solution for that process: the data, the steps AI performs, the decisions a person keeps, and the governance around it.
  • Build a working AI-assisted workflow and test it on realistic procurement cases before it reaches users.
  • Set the controls, approvals, disclosure and records that make the solution auditable.
  • Plan the rollout, run the first weeks of operation in simulation, and present the go-live decision to a steering committee.
Formats

Five days, in person.

What participants receive

A Record of Completion for each person who completes, stating what they attended and practised.

Optional assessment

Add an assessment sitting to this programme. It can lead to AIRS-J/1 certification, Professional track, issued by AIR APAC and valid for two years.

Request a proposal for your team

See the full programme and agenda

AI in Risk, Audit and Compliance: assurance over AI-assisted work

For: Internal auditors, risk managers and compliance officers.

Also for: Boards and senior leaders

Two editions: The assurance edition is for internal audit, risk and compliance staff who review AI-assisted work independently. The governance edition is for AI governance officers and risk owners who set and run the controls, the escalation routes and the corrective action. Running a control and reviewing it independently are different jobs, so a group takes one edition, not both at once.

By the end, participants can

  • Find where in a process AI influences a decision.
  • Test the evidence behind an AI-assisted conclusion.
  • Design a control that a person actually performs.
  • Audit disclosure and escalation, not only outputs.
  • Write an audit finding about how people decided, not only about the AI tool.
Formats

One day or two days, as the assurance edition or the governance edition.

What participants receive

A Record of Completion for each person who completes, stating what they attended and practised.

Optional assessment

Add an assessment sitting to this programme. It can lead to AIRS-J/1 certification, Professional track, issued by AIR APAC and valid for two years.

Request a proposal for your team

See the full programme and agenda

AI in People Decisions: hiring, performance and promotion with AI in the process

For: Human resources (HR) leaders, hiring managers and talent teams.

By the end, participants can

  • State which part of a people decision a person must make.
  • Test a ranking or summary for what it leaves out.
  • Check whether a hiring or promotion process treats some groups unfairly.
  • Tell candidates and staff what they are entitled to know under the rules that apply.
  • Own and explain a people decision.
Formats

One day.

What participants receive

A Record of Completion for each person who completes, stating what they attended and practised.

Optional assessment

Add an assessment sitting to this programme. It can lead to AIRS-J/1 certification, Professional track, issued by AIR APAC and valid for two years.

Request a proposal for your team

See the full programme and agenda

AI in Finance Decisions: forecasts, reports and investment cases

For: Finance teams, chief financial officer (CFO) offices and finance business partners.

By the end, participants can

  • Find the assumption a forecast depends on.
  • Test an AI-written variance explanation against the ledger.
  • Build a range instead of a single number.
  • Present a case with its uncertainty stated.
  • Decide when to stop analysing and recommend.
Formats

One day.

What participants receive

A Record of Completion for each person who completes, stating what they attended and practised.

Optional assessment

Add an assessment sitting to this programme. It can lead to AIRS-J/1 certification, Professional track, issued by AIR APAC and valid for two years.

Request a proposal for your team

See the full programme and agenda

AI in Operations and Supply Chain Decisions: check the forecast and the plan before they reach customers

For: Operations, supply chain, logistics and planning managers in manufacturing, distribution, retail, healthcare and public services.

Delivery: Delivered with an operations or supply chain practitioner as co-facilitator. AIR APAC teaches judgment when AI is in the work; the operations expertise comes from that practitioner.

By the end, participants can

  • Find the assumption a demand forecast or a stock recommendation depends on, and check it.
  • Test an AI plan for a disruption for what it cannot see: a supplier's real position, a local holiday, a contract term.
  • Decide which operational decisions AI may make on its own, which need a person, and when to stop the automatic ones.
  • Agree a change with sales, finance and suppliers before it reaches them.
  • Commit to a plan with a named condition for review, and correct it quickly when that condition is met.
Formats

One day or two days.

What participants receive

A Record of Completion for each person who completes, stating what they attended and practised.

Optional assessment

Add an assessment sitting to this programme. It can lead to AIRS-J/1 certification, Professional track, issued by AIR APAC and valid for two years.

Request a proposal for your team

See the full programme and agenda

Programmes for

Government and destination organisations

For public officers, city tourism offices and destination organisations.

AI in Government Services: accountable decisions for public officers

For: Civil servants and officers in ministries, agencies and city governments. The programme suits civil service colleges in the Gulf and in the Association of Southeast Asian Nations (ASEAN).

By the end, participants can

  • Say what evidence, reasons and approvals a public decision must show.
  • Test an AI draft against the rule it applies.
  • Decide when a case needs a person, not a template.
  • Tell the citizen what they are entitled to know under the rules that apply.
  • Keep a record of the evidence, the reasons and the approvals.
Formats

One day or two days, or a six-week cohort for a ministry group.

What participants receive

A Record of Completion for each person who completes, stating what they attended and practised.

Optional assessment

Add an assessment sitting to this programme. It can lead to AIRS-J/1 certification, Professional track, issued by AIR APAC and valid for two years.

Request a proposal for your team

See the full programme and agenda

AI Fluency for City Tourism Promotion, Level 1

For: City tourism officers who are expert in their own work and new to AI.

By the end, participants can

  • Sort any desk task into what an AI engine may draft, what it may help with, and what it must not own.
  • Write a brief the engine can follow: the ground rules first, then Persona, Action, Context and Examples.
  • Catch plausible errors in polished output, and verify every claim against a named record.
  • Trace where an AI answer about your city comes from, and put a missing event back into it.
  • Bring one clear AI decision to your director on one page, with an owner, a task, a check and a date.
Formats

Twelve short videos over four weeks, with weekly homework and an optional clinic.

What participants receive

None. This programme teaches practical AI skills and does not include an assessment.

Free for officers in member cities of the Tourism Promotion Organization for Global Cities (TPO). Enrolment is through the TPO Secretariat.

See the Level 1 course

AI Fluency for Destination Organisations, Level 2

For: Destination organisations and their partners: managers who own a workstream and answer for its result.

By the end, participants can

  • Set what AI may draft, help with, and must not own across a team's work.
  • Write shared briefs and checks for a team's AI-assisted work.
  • Check the claims in AI-assisted work against reliable sources, and record what is still unresolved.
  • Agree who owns each AI-assisted decision, and who must be told.
  • Apply the methods in four assessed assignments on the organisation's own material, under its own rules for handling information.
Formats

A six-week live cohort: ten modules, a weekly live call, four assessed assignments and a StepSim capstone.

What participants receive

Record of Completion for everyone who completes. A separate, optional assessment can lead to AIRS-J/1 certification.

Request a proposal for your team

See the full programme and agenda

Editions on request

A programme fitted to your role, sector or language

Some groups need a programme fitted to their role or their sector. Name the edition you want in your enquiry.

ForEdition
Supervisors and frontline staffAn edition of From Answers to Decisions, for people who check AI recommendations and pass exceptions up during daily work.
Sales and customer serviceAn edition of From Answers to Decisions, for promises, quotes and replies made to customers with AI's help.
Marketing and communicationsAn edition of Critical Thinking with AI, for claims in published material, and who approves them before release.
Data and analytics teamsAn edition of Critical Thinking with AI, for people who produce AI-assisted analysis and must show what it cannot support.
Graduates and early-career staffAn edition of Critical Thinking with AI, a workplace edition: check work before it is submitted or forwarded, and know when to ask.
Project and programme managementAn edition of Deciding Under Uncertainty with AI, for status reports, scope changes and the decision to continue, change or stop.
Strategy and investment committeesAn edition of Deciding Under Uncertainty with AI, or AI in Finance Decisions, for commitments made on uncertain returns.
Owners of small and medium businessesAn edition of From Answers to Decisions, or Deciding Under Uncertainty, for owners who decide alone and carry the result.
Programmes for

Trainers and in-house training teams

For trainer partners and in-house training teams who will run StepSim sessions.

Training for group facilitators (StepSim facilitator programme)

For: Trainer partners and consultants who run sessions in organisations.

By the end, participants can

  • Run StepSim Practice missions inside your own programmes, within the licence from Exeter Labs.
  • Lead a debrief on the evidence and the process, not on who was right.
  • Close every session with one named action and an owner.
  • Keep facilitation and assessment apart, and say only what a programme may claim.
  • Show your facilitation with a real group in an observed capstone session.
Formats

Online over six to eight weeks, with one live session a week, practice on synthetic groups and a capstone session with a real group.

What participants receive

Facilitator certification under Section 20.6 of AIRS-J/1, issued by AIR APAC, with the licence to run StepSim sessions from Exeter Labs. It is not AIRS-J/1 participant certification.

For trainers who want to add StepSim decision practice to the programmes they already sell.

Become a StepSim facilitator
For individual managers

Take the AIRS-J/1 assessment on its own

You can take the AIRS-J/1 assessment without attending a programme. Training and certification are separate. Certification is valid for two years and is recorded in a free public register.

Register for certification