Ask for the support you need before you sit.
If something unrelated to what is measured could make an assessment under AIRS-J/1, the Standard for Judgment in AI-Enabled Work harder for you, ask for support before you sit. A support can change the timing, how material is presented, or how you give and receive information. You receive a written decision with reasons within 5 working days. Approved supports keep what the assessment measures the same, so every result means the same thing.
In force under AIRS-J/1 v2.3
How to ask
- Ask at least 10 working days before your sitting. Use the contact page and choose the topic "Appeal, complaint or access support". Say what support you need and why. You do not need to share a diagnosis. Share only what is needed to understand the request.
- AIR APAC acknowledges the request within 3 working days.
- AIR APAC decides in writing, with reasons, within 5 working days of the request. A support is approved when the assessment still measures the same skills, at the same decision points and the same stakes, and the assessment keeps its integrity.
- An approved support is recorded (section 7.1.1 and Annex C) and arranged with the facilitator before your sitting.
If a support is denied, or you believe it was not applied correctly, you may appeal under section 18.6. See the appeals procedure. The first appeal is free. Late requests are still considered. Ask as early as you can.
The rules, as written
What the Standard says.
8.9 Accessibility and accommodations. Every certifying instrument meets published accessibility requirements (set for StepSim in Annex F) and supports a documented accommodations process. A candidate may request an access support before assessment and receives a written decision with reasons. Approved supports must preserve the construct, decision points, stakes profile and assessment integrity; they are recorded under Section 7.1.1 and Annex C. A denial or material misapplication is appealable under Section 18.6. Request procedures and decision authority are published with this edition's release.
Questions and worked examples.
Short pages that explain this part of the Standard in plain words. The Standard's own text, above and in AIRS-J/1 v2.3, governs.
- What should an employer tell staff about access support? (Checklist)
- Access support in one page for a candidate (Guide)
- How do I ask for access support? (Guide)
- How is my access information kept private? (Questions and answers)
- What if English is my second language? (Questions and answers)
- What if my connection or device fails during a sitting? (Questions and answers)
- Who can ask for access support, and when? (Questions and answers)